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Privacy Policy

Last updated: 2026-01-01

Phat Dat Global Service Group (“Phat Dat Global”, “we”, “our”, or “us”) respects your privacy and is committed to protecting personal information in accordance with applicable laws and regulatory standards.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access our website and related service platforms.

1. Scope of This Policy

This Policy applies to:
  • Our corporate website
  • Service inquiry forms
  • Affiliated service platforms under Phat Dat Global
Service-specific privacy terms may apply on individual brand websites.

2. Information We Collect

We may collect the following categories of information:

Personal Identification Information

  • Full name
  • Nationality
  • Passport details (for visa coordination)
  • Date of birth
  • Contact information (email, phone, WhatsApp)

Travel & Service Information

  • Flight details
  • Arrival/departure schedules
  • Booking references
  • Service preferences

Corporate Information

  • Company name
  • Billing details
  • Business contact information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Cookies and usage data

3. Purpose of Data Collection

We collect personal information strictly for:
  • Service coordination and fulfillment
  • Visa application support
  • Airport facilitation arrangements
  • Transfer and logistics coordination
  • Customer communication
  • Compliance with legal obligations
  • Fraud prevention and operational security
We do not sell personal data.

4. Legal Basis for Processing

Where applicable, we process personal data based on:
  • Client consent
  • Contractual necessity
  • Legal obligations
  • Legitimate operational interests
  • Customer communication
  • Compliance with legal obligations
  • Fraud prevention and operational security

5. Data Sharing & Disclosure

We may share relevant information with:
  • Immigration authorities (for visa processing)
  • Airport authorities (where required for facilitation services)
  • Licensed transport providers
  • Hospitals and medical institutions (for coordination services)
  • Payment processors
  • Regulatory authorities when required by law
  • Fraud prevention and operational security
We only share information necessary for service execution.
We do not sell or trade personal data to third parties.

6. International Data Transfers

Given the international nature of aviation and travel services, your information may be transferred across jurisdictions where required for service coordination. We take reasonable steps to ensure appropriate data protection safeguards.

7. Data Retention

We retain personal data:
  • For the duration necessary to fulfill services
  • For regulatory compliance purposes
  • For accounting and audit requirements
Data no longer required is securely deleted or anonymized.

8. Data Security

We implement reasonable administrative, technical, and organizational measures to protect personal data against:
  • Unauthorized access
  • Disclosure
  • Alteration
  • Destruction
However, no digital transmission is entirely secure.

9. Cookies & Tracking Technologies

Our website may use cookies for:
  • Performance monitoring
  • User experience improvement
  • Website analytics
Users may disable cookies through browser settings.

10. Your Rights

Subject to applicable laws, you may have the right to:
  • Request access to your personal data
  • Request correction of inaccurate data
  • Request deletion where legally permissible
  • Withdraw consent (where applicable)
Requests can be submitted via email.

11. Children’s Privacy

Our services are not directed toward individuals under 18 without parental or guardian supervision.

12. Third-Party Links

Our website may contain links to affiliated service platforms or third-party providers. We are not responsible for the privacy practices of external websites.

13. Changes to This Policy

We reserve the right to update this Privacy Policy at any time.
Updated versions will be published with a revised effective date.
Continued use of our services constitutes acceptance of the updated Policy.

14. Contact Information

For privacy-related inquiries:
Phat Dat Global Service Group
Email: phatdatservicegroup@gmail.com
Phone / WhatsApp: +84 768 879 868
Head Office: Ho Chi Minh City, Vietnam

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